Terms of Service

By using the HappyHome website and services, you agree to these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

HappyHome provides domestic staffing and household professional placement services. We connect families with qualified candidates including housekeepers, nannies, caregivers, property caretakers, and family drivers. Our role is to facilitate introductions and placements; we do not employ the candidates directly. All employment arrangements are between the family and the candidate.

You agree to provide accurate and complete information when using our services or submitting inquiries. You are responsible for maintaining the confidentiality of any account information. You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our site or interfere with any other party's use of our services.

Fees for our placement services are disclosed during the consultation process. Payment terms and schedules will be agreed upon in writing before any placement begins. All fees are non-refundable unless otherwise stated in a signed agreement. We reserve the right to change our fees at any time with prior notice.

HappyHome acts as an intermediary in connecting families with household professionals. While we conduct thorough screening and verification, we are not liable for the actions, conduct, or performance of any placed candidate. Families are responsible for conducting their own due diligence and establishing clear expectations with candidates.

Both families and candidates agree to maintain confidentiality regarding each other's personal information shared during the placement process. You agree not to disclose, share, or use any personal information obtained through our services for purposes other than the intended employment arrangement.

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties. You may discontinue use of our services at any time. Upon termination, all provisions of these terms that by their nature should survive will remain in effect.

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which HappyHome operates, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved through good-faith negotiation or, if necessary, through binding arbitration in the applicable jurisdiction.